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1define customer and customer service Describe external and internal customer with examples from the project work?
Wiki User
∙ 15y ago
An External Customer is a person who is purchasing goods or services from you. An Internal Customer are the people who work in the organization, i.e. the Staff. Customer Service is about "being there" for the Customer. In business there is an implied contract between the Customer and the Company. The Customer expects to get what they pay for and to be treated with respect, and in a friendly and ethical manner. However, that's just Customer Service, not necessarily great Customer Service. Internal Customer Service is also about "being there" for your Staff. As well, there is an implied contract between Employer and Employee, that the Employee will be treated with respect by the employer; that the employee will be provided with the tools and knowledge to do their job satisfactorily; that the employer will recognize the employees' contributions; that the employer will provide honest, contructive feedback to the employee in order to help elevate their performance and know where they stand with the employer at all times.
Wiki User
∙ 15y ago
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What is an internal customer and an external customer and give you two examples of each?
the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....
Why internal customer as important as external customer?
because internal customer is a person who provide service to external customer.
What is the difference between internal and external customer in hospitality industry?
What is internal and external customer?
Describe a time when you handled an internal or external customer's complaint effectively What did you do?
Try and do everything possible to make the customer happy
Examples External validity and internal validity in research?
examples of internal and external validity
Is medical assistant internal or external customer?
Internal
What is internal external customer service?
External customer and internal customer.To my understanding, an external customer is the ordinary customers that purchase the companies products. This term is often used in Marketing or some Management disciplines. On the other hand, they can also mention internal customer, which means the employees working for the company. It's a common idea in Marketing or Management, that it's important to value or satisfy not only the external customer, but also the internal customer. A successful company not only must sell well, but also have good employees that.are willing to work their best for their company.well it has but could you plz give examples
Describe some internal and external pressures experienced by families with adolescents?
describe some internal and external pressures experienced by adolescents
What are the similarities in handling a internal customer and a external customer?
they both deal with customer service
What do you think customer is?
A customer is anyone you perform a function for that either assists them in some way or provides a product for them, whether internal or external. An internal customer is within the same company, and an external customer is someone outside the company.
What is the relationship between internal and external customers?
The relationship between an internal and external customer is moneys = service / products for the moneys.
Examples of internal and external communication?
mash
