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Can you please provide a specific example of a time when you provided excellent customer service in a call centre inbound sales consultant?
Wiki User
∙ 11y ago
This is a question only you can answer ! This is obviously a question from an application form for a job - it's no good us giving you an answer - since we don't know what your past employment has bee, It's supposed to be a response from you !
Wiki User
∙ 11y ago
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Describe a specific situation Where you have provided or received excellent customer service?
http://wiki.answers.com/Q/Describe_a_specific_situation_Where_you_have_provided_or_received_excellent_customer_service"
Please give one specific example from your past experience sales when you have provided excellent customer service Describe the situation what you did why you did it and what the result was?
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Describe a specific situation where you provided excellent customer service why was it effective?
Friendly smile and offer help when needed. It was effective at work.
What does a presales consultant do?
A Presales consultant is normally an IT person that works with a sales person to explain the more detailed aspects of a solution to a customer, so a sale can be made. They would be experts in a specific topic and can relate that topic to the business needs of the customer. Their job is to ask the customers questions and align their solution with the customer.
Situation in which you have improved the quality of customer service?
During an interview for a position in customer service, you may be asked to describe a time when you provided excellent customer service. You should give an honest example of doing this. You may have helped a customer with a return or resolved a problem for them.
How do you praise the customer?
To praise the customer, express sincere gratitude for their support or business. Compliment them on their choices, decisions, or loyalty. Make it personal by referencing specific positive interactions or feedback they have provided.
What is a Specialist Consultant Firm and what is its purpose?
A specialist consulting firm is a firm that caters to a specific need in business. A consultant my focus on creating profit for businesses.
How does a doctor become a consultant?
For a doctor to become a consultant, a specific training has to be completed. This training varies between different countries. After this training, a doctor must be registered as a specialist and can become a consultant in the national health service.
1 In what areas have you performed well since your last evaluation?
You can talk about the customer service you have provided or the projects that you have completed. You could share specific incidents that you excelled at or overcome.
Where can one get a supply chain consultant?
A supply chain consultant will assist in economic development for starting businesses as well as home managed workers. One can contact a supply chain consultant by checking them up online or visiting the local bank for more information to contact a specific consultant.
What is the purpose of computer consultant insurance?
The purpose of computer consultant insurance is to protect a business from being sued if negligence or failure of specific duties have occurred. Examples of this are if a consultant lost client data, software or system data, etc.
Consulting Agreement?
Consulting Agreement(Download)Consulting AgreementThis Consulting Agreement is made on _________________, by and between ______________ (“Consultant”) and _______________________ (“Customer”).Whereas Customer requires certain services Consultant can provide, and Consultant wishes to provide services to Customer, the parties agree as follows:1. Description of Services. Starting on ___________ (“Date”), Consultant shall provide the following services (“Services) for Customer: ___________________________________.2. Performance of Services. The manner in which the Services are to be performed and the hours to be worked by Consultant shall be determined by Customer. Consultant shall get prior approval from Customer for the hours to be worked and billed by Consultant.3. Expense Reimbursement. Consultant shall get prior approval for the kinds, types, and amounts of expenses to be reimbursed, if any, by the Customer.4. Payment. Customer will pay Consultant bi-weekly for Services performed and Expenses incurred according to this Agreement.5. Support Services by Customer. Customer shall provide the following support staff, office space, and services support to Consultant while on Customer premises (“Premises”): _______________________________________________________________.6. Termination. Either party may terminate this Agreement at any time, with or without cause.7. Relationship of the Parties. Consultant is an independent contractor with respect to, and not an employee of, Customer. Therefore, Customer is not responsible for providing any fringe benefits to Consultant including, but not limited to, health insurance, paid vacation, or any other employee benefit.8. Disclosure. Consultant must disclose any outside activities or interests, including ownership or participation in the development of prior inventions, that conflict or may conflict with the best interests of Customer. Prompt disclosure is required under this paragraph if the activity or interest is related, directly or indirectly, to the business of Customer.9. Employees. Consultants employees, if any, who perform services for Customer under this Agreement, directly or indirectly, shall also be bound by the provisions of this Agreement. Consultant shall make take all necessary steps to effect compliance with this condition of the Agreement.10. Insurance. Consultant shall obtain all necessary insurance and other benefits required by law for its employees or subcontractors. Consultant shall show such evidence to Customer prior to beginning work on Customers premises.11. Assignment. Consultant's obligations under this Agreement may not be assigned or transferred to any other person, firm, or corporation without the prior written consent of Customer. This consent may be withheld for any reason whatsoever.12. Intellectual Property. The following provisions shall apply with respect to copyrightable works, ideas, discoveries, inventions, applications for patents, and patents (collectively, "Intellectual Property"):A. Consultant's Intellectual Property. Interest in the Intellectual Property that is described on the attached Exhibit 1 is not subject to this Agreement.B. Development of Intellectual Property. Any improvements to Intellectual Property items listed on Exhibit 1, further inventions or improvements, and any new items of Intellectual Property discovered or developed by Consultant or their Employees, if any, during the term of this Agreement shall be the property of Customer. Consultant shall sign all documents necessary to perfect the rights of in such Intellectual Property, including the filing and/or prosecution of any applications for copyrights or patents. Upon request, Consultant shall sign all documents necessary to assign the rights to such Intellectual Property to Customer.13. Confidentiality. Consultant recognizes that Customer will disclose certain proprietary information of a broad nature. Consultant agrees to hold all such information in confidence by itself, and by its employees, if any. This clause shall be interpreted broadly in favor of the Customer.14. Unauthorized Disclosure of Confidential or other Information. If it appears that Consultant has disclosed, or threatened disclosure, of Information in violation of this Agreement, Customer shall be entitled to an injunction to restrain Consultant or any of its employees, if any, from disclosing, in whole or in part, such Information, or from providing any services to any party to whom such Information has been disclosed or may be disclosed. Customer shall not be prohibited by this provision from pursuing other remedies, including a claim for losses and damages.15. Confidentiality after Termination. The confidentiality and non-disclosure provisions of this Agreement shall remain in full force and effect after the termination of this Agreement.16. Return of Records. Upon termination of this Agreement, Consultant shall deliver all records, notes, memos, email, equipment, and any other related materials to Customer. Consultant will eliminate, erase, and otherwise dispose of any copies under its, or its employees, if any, possession, custody, or control.17. Notices.Any notice required by this Agreement or given in connection with it, shall be in writing and shall be given to the appropriate party by personal delivery or a recognized over night delivery service such as FedEx.If to the Consultant: _____________________________________________________.If to the Customer: ___________________________________________________.18. No Waiver.The waiver or failure of either party to exercise in any respect any right provided in this agreement shall not be deemed a waiver of any other right or remedy to which the party may be entitled.19. Entirety of Agreement.The terms and conditions set forth herein constitute the entire agreement between the parties and supersede any communications or previous agreements with respect to the subject matter of this Agreement. There are no written or oral understandings directly or indirectly related to this Agreement that are not set forth herein. No change can be made to this Agreement other than in writing and signed by both parties.20. Governing Law.This Agreement shall be construed and enforced according to the laws of the State of ____________________ and any dispute under this Agreement must be brought in this venue and no other.21. Headings in this AgreementThe headings in this Agreement are for convenience only, confirm no rights or obligations in either party, and do not alter any terms of this Agreement.22. Severability.If any term of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then this Agreement, including all of the remaining terms, will remain in full force and effect as if such invalid or unenforceable term had never been included.In Witness whereof, the parties have executed this Agreement as of the date first written above._________________________ _______________________Customer Consultant___________________DateConsulting AgreementReview ListThis review list is provided to inform you about this document in question and assist you in its preparation. Customers should always get a consulting agreement signed to limit their exposure to expense and disclosure of confidential information. If the consultant will not sign such an Agreement, dont do the deal. If you are a consultant, a signed deal can benefit you to get terms and conditions agreed to so you can be assured of proper payment and treatment on the job.1. Sign in multiple copies. Keep one copy with your file for the other party.2. If Consultant only has one or two employees/contractors, get them to sign this Agreement as well. If you are the Consultant, you are well advised to get your employees/contractors to sign this Agreement so they are bound by its terms as welland you are not left holding the proverbial “bag” should something go wrong.3. This is a form of well care that will serve you well over time if you get these agreements signed on a regular basis.
