This means your account has been put on a temporary "suspension" mode, maybe for non-payment. To restore services immediately please call Comcast and make payment via phone.
This is not true. It occured when the tech hooked us up and it was a faulty box, it then happened again and it was due to a problem in the nid out on the road. It seems to be a generic code for when service is out for any reason.
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I have Comcast too and I got the same S0a00 reference code a few minutes ago... I don't know where you are, but I'm in Nashville and we have an outage here. I called them and they said the snow and ice probably caused it... So, you could be in an outage right now...
The reference code S0a00 refers to a problem with the signal at the TV outlet. To fix this problem, the customer should check the connection to the television. If this doesn't work, calling the company should be the next step.
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It means "This channel should be available shortly." It comes up a lot with On Demand if the power goes out or you unplug the box. Since the box has been reset, it takes a while for certain things to load. Another reason for the S0a00 code is if there is a problem with your receiver. For example, if you have a dual-tuner PVR and one of the tuners stops working, you will get this error code when using the non-working tuner. One easy way to test this is to use the "Swap" button on your remote (if it exists) to switch to the other tuner.
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You will need to call the cable company for this.
Error code: 0x4FF02