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Discuss the importance of identifying and understanding technical terminology when listening to a client query?

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Answer:

To ensure understanding and successful communication, hence results, you both need to know what the other is speaking about. For the client to trust you (with their business and therefore $) they need to know that you understand what they are talking about and can follow their instructions or provide them with the right advice.

First answer by ID3302095619. Last edit by NinaGray. Contributor trust: 149 [recommend contributor ]. Question popularity: 1 [recommend question].

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