What would you like to do?
Explain how accommodating custtomers delivery needs contributes to customer loyality?
time when you went out of your way to help a colleague or customer
they just make money. doesnt care for customer facing problem with icici bank, credit card customer and icicilombard insurance. be aware with the fraud and cheating… cases against ICICI bank
customer ervie is the provision of service to customers before, during and after a purchase.
Because Chevrolet is awesome, and they make/made great cars. ;) For example, the Camaro, or the Astro, the Corvette, and the Chevelle. (Look, I'm even loyal enough …to type the whole name)
the customer is always right!
Disloyalty to the king means treason. This usually involves the punishment of death.
loyal customers are the one's who spend the most
The decision on whether to accommodate these needs will be based on: The decision on whether to accommodate specific needs should be made based on the consideration of a few …important factors such as: Past relationships with the customer, potential future business from the customer or from the contacts with whom they are associated, the costs associated with the request, the organisations capabilities and limitations, long and short term benefits to the organisation and the customer and the analysis of any associated risks.
Understanding and meeting urgency needs of customers is part of the relationship building process. If you build rapport with customers you are encouraging customer loyalty. Lo…yal customers are those with whom you have built relationships based on trust, honesty, reliability and the provision of product/service delivery that meets the customer's needs.
Because by being loyal to the brand that means that the customer (often also consumer) trusts it. Even if a price is raised most customers feel safe with a specific brand (dep…ending on the product of course) and are reluctant to switch to alternatives (every customer has one) due to satisfaction of the current one (he will not be loyal if he isn't satisfied). But that does not mean that all loyal customers are not price sensitive. Some maybe loyal, but if the gap of the product price and their own identification of the product price is too wide then they will switch to their alternatives. Customer loyalty is a very fickle thing and no customer is loyal forever.
Customer accommodation is satisfying a consumers wants/needs, ensuring their demands are meet and obtaining the end desired state the customer seeks.
Management gurus have coined terms like "King Consumer","Lead Consumer", "Super Consumer" for the customer who isobsessed with an organisations offering. They are not only h…eavyusers of the product of an organisation but also have a certainattitude towards the product. They are also known as "Highpassion fans". Super consumers not only buy products for themselves but alsoinfluence everyone in their social circle to buy the brand theyfollow. Apart from the usage, forging relationship with suchcustomers in beneficial for the organisation. Some organisations ignore super consumers as weird obsessives whichis a big mistake they make. If an organisation forges a goodrelationship with its loyal consumers they propel the business bygetting more new customers and also share valuable feedback whichhelps making improvements to the product as well as associatedservices like delivery, promotions, etc. associated with theproduct. This benefits the organisation by keeping the competitorsat bay, increase in market share, and increase in profits.
determine priorities for service delivery
because they need a place to sleep or rest if their holidays are overnight i mean if i asked you the same question as a travel agent what would you say "so sir why do you need… a place to stay "think what would u say then think again and see if it answers your question:)
A loyal customer is a customer who always comes to your shop, restaurant, market, etc. Usually, they are like really good pals with the owner and sometimes they get things for… free, or "on the house". Hope that helped! :)
The decision on whether to accommodate these needs will be based on: past relationships with the customer potential for future custom from this customer or from contacts assoc…iated with the customer the costs associated with the request (to the customer or to the organisation) your organisation's capabilities and limitations long and short-term benefits to the organisation long and short-term benefits to the customer analysis of any associated risks