What would you like to do?
Explain how accommodating custtomers delivery needs contributes to customer loyality?
You should identify any special needs that your customers have and make allowances for them in the context of your business. 1 These might, for instance, include: - wheelc…hair access - toilet facilities for disabled people - changing facilities for mothers and babies - translation services for clients/customers from non-English backgrounds 2 You might also have to deal with customer who: - are hearing impaired - are vision impaired - have religious/spiritual commitments or beliefs and customs that differ from yours - are from other cultures, races, nationalities - have other physical or psychological disabilities - have different sexual preferences from your own - are from a wide range of different age groups and backgrounds
Customer satisfaction refers to the extent to which customers are happy with the products and services provided by a business. Customer satisfaction levels can be measured usi…ng survey techniques and questionnaires. Gaining high levels of customer satisfaction is very important to a business because satisfied customers are most likely to be loyal and to make repeated orders and to use a wide range of services offered by a business. The need to satisfy customer for success in any commercial enterprises is very obvious. The income of all commercial enterprises is derived from the payments received for the products and services to its external customers. Customers are the sole reason for the existence of commercial establishments. Since sales are the most important goal of any commercial enterprise, it becomes necessary to satisfy customers. For customer satisfaction it is necessary to establish and maintain certain important characteristics like: a. Quality b. Fair prices c. Good customer handling skills d. Efficient delivery e. Serious consideration of consumer complaints. Satisfaction is the feeling of pleasure or disappointment attained from comparing a products perceived performance (outcome) in relation to his or her expectations. If the performance falls short of expectations, the customer is dissatisfied. If the performance matches the expectations, the customer is satisfied. If the performance exceeds expectations, the customer is highly satisfied or delighted.
like four times probably
Understanding and meeting urgency needs of customers is part of the relationship building process. If you build rapport with customers you are encouraging customer loyalty. Lo…yal customers are those with whom you have built relationships based on trust, honesty, reliability and the provision of product/service delivery that meets the customer's needs.
Special needs students require individualized accommodations, modifications or adaptationsæbased on what thieræspecial needsæor disabilities may be at the time.
When dealing with a difficult customer explain in less than 100 words how you would calm them down before assessing what needs to be done?
knew it would. So what am I doing and how am I assessing it? .... Entries for Level 1 should be no less than 100 words and no more than 400 words.* .... and needs help d…ealing with their issue- create a poster on available ... Explain why you picked the words and how you would define them in the context of the
A misspelling of the word LOYALTY that people who should not breed get tattooed on themselves.
The decision on whether to accommodate these needs will be based on: The decision on whether to accommodate specific needs should be made based on the consideration of a few …important factors such as: Past relationships with the customer, potential future business from the customer or from the contacts with whom they are associated, the costs associated with the request, the organisations capabilities and limitations, long and short term benefits to the organisation and the customer and the analysis of any associated risks.
Good customer retention is vital to any organization because a slight reduction (5%) in the customer defection rate has a disproportionately positive effect on profitability (…depending on the cost of acquisition, ranging between 25 and 80%!). Companies with high retention also grow faster. However, customers can only be retained if they are loyal and motivated to resist competition
Customer accommodation is satisfying a consumers wants/needs, ensuring their demands are meet and obtaining the end desired state the customer seeks.
i have found that items # 1 is wrong specifaction so wrong delivery
Explain the difference between share of customer and customer equity
Customer needs is what the Customer needs!
Special needs customers have needs that include a ramp at the entrance of the store for those who are wheel-chair bound and a grab handle for customers who can walk with a… walking aid. In-store, special needs customers may need help with reach items from shelves that are too high up for them.
use more following distance