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communication skills, talking to customer listen to them show them that you care, and really listen because a customer know when you are listening. eye to eye contact all the time let nothing distract you from that conversation . that's intimacy for customer because a customer may have a bad day and they just want someone to care are listen just for that one moment, and excellence for you to take the minute for your 8 hour's and just listen.
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∙ 13y ago
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How is customer lifetime value is related with customer dissatisfaction?
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