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How can I follow up on my mother's Life Policy with John Hancock Mutual Life Insurance Company?

Answer:

If she is still living, it is doubtful the insurance company will release any information to you due to privacy concerns beyond telling you whether it exists and if its still inforce.

If she has died, contact their Claims Dept.

First answer by Steveshorr. Last edit by Kcrooker. Contributor trust: 20 [recommend contributor recommended]. Question popularity: 8 [recommend question].

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