How can you get rid of a virus in a broadband connection that changes username and phonebook entry of a dialup connection every time you reboot?

Answer

Sorry folks to bother you, but i found the solution myself! Here's how it goes: The entire process may take anything between 30 mins to an hour and a hlaf depending on PC speed and amount of data stored.

Download the following softwares: 1. Ad-aware SE Personal 2. About:Buster 3. HijackThis

All of the above mentioned softwares are freewares.

Once you have downloaded these, update their definition files very simple, each of these contain a update button just click and it updates itself. Also update your Anti-virus software

Now, restart your system in Safe Mode (Press F8 at start up)

Scan your system for viruses - use your anti-virus to do this (if it asks for a restart, do so, but restart your system in safe mode again) Once you're done with that, scan your system with the Ad-aware SE utility. select all "Critical Objects" and quarantine them.

Now run a scan using the About:Buster utility, it will automatically fix the errors, it will ask for a scan for a second time, do so.

Finally run the HijackThis utility. Be VERY careful while using this it could cause irrepairable damage to your system. Results would typically look something like: O3 - Toolbar: Norton AntiVirus - {The registry key} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

Select the suspicious files.. ones that aren't a part of the windows OS, and click on the Fix Checked Button

That's it! Just restart your system, this time in normal mode. This should solve your problem.

First answer by Anand Arora. Last edit by Anand Arora. Question popularity: 75 [recommend question]