All unvented gas logs must have a safety pilot. Also all vented gas logs that are for propane must have a safety pilot. Vented gas logs that use Natural gas do not require safety pilots as the...
If holding the controls in the LIGHT position for about 15-30 seconds does not keep your pilot lit, there is probably a problem with the thermocouple. That is the small tube that the pilot flame...
Maybe. Get the instuction manual for your fireplace. Depends on whether the OFF is master valve, or secondary valve. If no manual, hire a gas service company to do it, and show you how.