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How do you answer 'What do you like best about being a customer service representative' in a job interview?
Wiki User
∙ 13y ago
You tell them you enjoy the two-hour lunches they give you. No, not really. But you would be wise to choose some points that reflect the interviewer's company and indicate you like to work. For instance, I've found a good response is, "One of the aspects of my current employer I've enjoyed is their progressive environment. I'm constantly challenged to find new approaches and better solutions and I enjoy exercising my creative experience that way." Of course, they'll then ask you why you're leaving your current employer. A good response will indicate that your employer is lacking in an area in which you know your prospective employer excells. For instance, "I've enjoyed improving my skills and utilizing my experience with XYZ, Inc., but I have a keen interest in multimedia possibilities and my company isn't headed in that direction at this time." If the prospective employer is involved with mutlimedia efforts, you've just indicated a similar career direction.
Wiki User
∙ 18y ago
Wiki User
∙ 13y agoInteraction with different kinds of people, develope communication skills, able to share ideas and be of good service to others.
AnswerAnswer the question honestly, you will appear genuine and trustworthy. Some like customer service jobs because it uses their problem-solving skills, while others enjoy knowing that they were able to help someone else.Wiki User
∙ 12y agoAnswer
Hopefully you've done some resarch on this company before applying for a job there so when you are asked you could always answer I like the way your company is sturctured and the fact that there is plenty of room for advancement.
At this point most interviewers will look at you in a different light as you did your homework before the job interview and that tells the Interviewer that you are a good candidate for the job.
REMEMBER, always try to do some research on a company before applying for a job. That bit of research coulld be the difference of your getting the job ahead of someone who didn't take the time to study this company.
Wiki User
∙ 10y agoI am interested in this job because I hope to apply my experience in a positive manner, which will undoubtedly prove my competence and enhance my abilities. I see it as an opportunity to hone my skills and develop them for future applications.
Wiki User
∙ 15y agoYou should answer what you like most about their company. They're trying to see if you know anything about their company. I know it sounds stupid, but that answer's going to be different for everyone. Worse, what I like best may be what you like least. So you really need to look at the company's website, go to their store (if it is a retailer), decide what you like best.
Wiki User
∙ 16y agobecause of its positive reactions of consumers
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What skills or aptitudes are required for a customer service representative?
Patience and being Calm?
What jobs are being offered at Newark Airport?
There is a job opening for ramp attendant at Newark airport. You can also become customer service representative, customer service agent or work for ground service.
Where can one find information on becoming a customer service representative?
Becoming a customer service representative isn't actucally complicated. A high school education, being able to talk and socialize with people is usually the only requirements. Usually there is an on job training.
What jobs exist in the customer relations category?
A job that exists in the customer relations category is being a Customer Relations Manager which manages the customer relations department. You could also be a Customer Service Representative which is responsible for establishing a good relationship with the customer.
Why do you want to be a customer service representative?
Because I see myself as one helping people being and feeling served is always my goal and happiness.
Pursuing a Bilingual Career in the Customer Service Field?
One growing bilingual career is a bilingual customer service representative. Someone who loves speaking with customers on the phone and is skilled at a second language may want to look into this type of work. Read further to find out more regarding work as a customer representative. Answering customers' questions, solving problems with orders, and listening to customers' complaints are three job responsibilities that many customer service representatives encounter. In addition, a customer service representative that is capable of speaking and understanding another language is increasing his or her value in the field. Customer representatives who are bilingual would be able to understand the concerns and frustrations of a non-English speaking person. The customer would be more likely to do business with the store again if he or she received help from an understanding representative. A customer rep must be patient and listen to a customer's problems with a product or service. A customer service representative (bilingual or not) must know how to speak intelligently. Customer services representatives generally speak to customers over the telephone, however some offer online help. For instance, a company may hire customer representatives to provide help for customers browsing the store's website. Either way, a customer representative must be both knowledgeable and courteous . Generally, customer service representatives receive training from the company that hires them. A bilingual customer service representative usually has knowledge of a second language before being hired. In addition, a person with a particular knowledge of a product would stand out as an appealing job candidate. For example, knowledge of computers would be an advantage for someone pursuing a representative job at a computer store. Job candidates should carefully consider their skills and knowledge to determine what would help in a customer representative job. The earnings for a customer representative job vary depending on the type of company the person is dealing with. The Bureau of Labor Statistics (BLS) reports that the median hourly wage for customer representatives (in May 2008) was $14.36. A bilingual customer representative would be able to offer more skills that the average customer service representative and could therefore command a higher wage.
What attributes can you bring to this company?
This is a common interview question. You could say, 'My great customer service skills, my commitment to being a team player, my passion for this company, or being detailed oriented.'
Which skills are best for a customer service job?
If you are interested in the skills in regards to being a customer server representative, there are many you will need to have. You need to be able to speak the proper language required of your customers, have good people skills and be familiar with the company you work for.
Are there any legitimate work from home companies?
Yes there are legitimate work from home companies. The most prevalent being a customer service representative or a telephone rep working from your computer at home.
What does good customer service involve?
Good customer service involves being knowledgeable and willing to help the customer. It also involves understanding the customer's needs and resolving any problems they may have.
Responsibilities of a saleslady?
the responsibilities of saleslady to being a customer service
How did you prepare for today's interview?
Going beyond the normal response, assisting and offering to assist without being asked Example, a homeowner tell you they have plumbing problems it is a condo community not your problem, help them find a plumber customer service, excellent customer service would be calling the plumber and setting a time and date with the person present fitting their schedule. Excellent customer service
