That would depend on local laws. You may consider getting an attourney, but in most places, you can just post eviction notices, and if they ignore, have the police deliver one. It can talke 60 days or longer to get someone out of an appartment.
Depends on the law where you are. In the UK a landlord cannot state 'no coloureds, no Irish' etc in rental advertisments. But presumably a landlord could refuse to rent and not give a reason.
That depends on the apartment! Some have all utility's included and some dont.
Some include heat but not electricity With all apartments you have to pay your own phone bill. But some include basic...