what does customers service mean to you?By personal and interpersonal skills such as communication skills,listening skills,language,gestures and posture, telephone techniques.....
I am handling a training session on customer service for the public works department of a city in Africa and this is the title of the opening module. To me, customer service in public service is the...
customer service stems from motivated customers who want to reach their goal. What is their goal? In what way can I help them to reach their goal. Once you have laid out a long-range plan, keep going...