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You can't remove it unless you want to basically cut it off. The spool is refilled while on the unit. It's a very poor design if you haven't figured this out yet. You can try & find a manual on their site, but if you enter the correct model (TB575EC) AND serial number, it doesn't exist*. Your owner's manual, which has the method for refilling the spool, is the only means to do so. You're basically putting 10 feet of line (5 feet each side) in through the openings on the spool, then holding the base and turning the top part of the spool the only way it will go to refill it.
Try this...Looking between the gear box assembly (metal housing) and the top of the trimmer head, locate a u-shaped slot found on either side of the gear box assembly. If you rotate the trimmer head slowly while looking into that slot you will see a mating u-shaped cutout. Place a screwdriver, Allen wrench or anything that will prevent the internal mechanics from rotating. Now turn the trimmer head counterclockwise and it will unscrew from the gear box shaft.
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