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dial *228

No not just *288. That just reloads the phone and won't reset it

With the phone powered on, dial ##4357*

Then select view

Scroll to the bottom of the and select[reset

Then enter 000000 (six zeros)

Then select OK

It is recommended to re-program your phone after factory resetting it. (listed below)

dial *228 and then press send and wait for phone to reset

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12y ago
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15y ago

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