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How do you speak to dissatisfied customer?

In: Sales and Customer Service [Edit categories]

Answer:

Quietly,calmly and with respect. Allow them to express themselves completely and deal with their complaint as if it were you making the complaint. Never argue with a customer.

Contributor:

Jadeacres

First answer by Jadeacres. Last edit by Jadeacres. Contributor trust: 3108 [recommend contributor ]. Question popularity: 2 [recommend question].

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