There is a little switch by the on and off switch.... to the left. There are two arrows and the ones that cross and then go the same way is NO Shuffle. But the other one is to MAKE it shuffle.......
you go to itunes, u click on your playlists, not the ipod songs, and u right-mouse click and select delete. wait for your ipod to sync before disconnecting the ipod
On an iTouch, there is a sumbol near upper right corner that is two arrows pointing right overlapping. Hit that so that it is not blue.If you have a normal iPod, it is your fault my answer won't work...