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This is a tough one, everywhere, especially for the member owners.

Members of the board who do not participate, effectively stop the flow of the business of the association. They occupy a seat and produce nothing. In your governing documents, it's possible that you can find the section that the other members of the board can use to remove an inactive director, either with or without cause.

Remove the inactive director and elect or appoint a replacement who is engaged and involved.

Members/ owners who do not participate may do so, so long as their assessments are paid.

Too many people move into multi-family housing that they own, or purchase multi-family housing units without fully understanding the governing documents that are used to operate that particular private democracy.

Here are a few ideas that the board can use that may or may not improve owner/member participation:

  • Suggest that assessments can be reduced with increased owner/ resident participation. For example, weeding, or recycle duty: some task that residents can perform that is not dangerous, for which the association now pays a vendor (not window washing or painting or other key maintenance task).
  • Publish a newsletter that is funny and informative, that owners and residents look forward to reading regularly.
  • Establish key committees, including the welcome committee, pets committee, safety and security, finance, and so forth, so people can spend time together making a difference at home.
  • Hold annual picnics.
  • Adopt a local charity or school and encourage owners/residents to work with the charity or school in the name of the association.
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Q: How does the board of directors improve the participation of its members?
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