How is evidence-based management used to enhance managerial and organizational effectiveness?

Answer 1

According to Shortell and Kaluzy (2006) "Evidence-based management involves the systematic application of the best available evidence for assessing options and making managerial decisions within the context of the organization's mission and values." Evidence-based management helps enhance managerial and organizational effectiveness by helping management meet the six aims and the associated redesign imperatives. The six aims are "Safe-patients should receive care and be cared for in an environment that protects them from harm. Effective-care should be provided based on the best scientific information available and services not likely to benefit patients should be avoided. Patient-centered-care should take into account for individual patient preferences, needs, and values. Timely-care should be delivered expeditiously to meet patient needs with the elimination of waiting time and harmful delays. Efficient-care should be provided in a manner that avoids all waste-of equipment, supplies, ideas, and energy. Equitable-care should not vary because of personal characteristics such as gender, ethnicity, geographic location, or socioeconomic status" (Shortell and Kaluzy, 2006, pg 10) and the associated redesign imperatives are "redesigned care processes, effective use of information technologies, knowledge and skills management, development of effective teams, coordination of care across patient conditions, services, and settings over time, and use of performance and outcome measurement for continuous quality improvement and accountability (Shortell and Kaluzy, 2006, pg 10). Basically this approach takes the evidence provided to determine what is the best course of action for the particular situation as long as it is in line with the organizational culture and values. The only downfall to this is that it may take time to collect and process the evidence necesary to make the decision and some industries need to more flexible than others as far as being able to read and react quickly to market changes and demands.