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How should you answer 'give an example of when you have either given or received good customer service'? |
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"In my last job I dealt with customers at a retail store. One customer wanted to return an item she had obviously bought several years ago, which was against store policy. I talked to her calmly and explained our policies and encouraged her to shop and I would exchange the item, however, I could not give a refund.".
First answer by cool dec. Last edit by cool dec. Question popularity: 177 [recommend question]
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