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There Are Multiple Optons, Some Free, Some Costly In More Ways Than One. The First Is:- You Could Reboot Your Computer To Factory Settings, But That Will Result In All Of Your Data Being Lost. The Second Option Is:- To Attempt To Set A Restore Point Of Which You Could Log Onto Your Computer. Finally.... You Could Take It To A PC Specialist E.G. PC World Or Somewhere Similiar. Instructions On How To Reboot Your PC/Laptop. If You Would Let Me Know The Make And Model Number Of Your Laptop Then I Would Be Happy To Answer Your Question More Detailed With Instructions. Just Reply thanks I am operating windows XP media edition. It has already gotten my documents and files inside somewhere LOL I know that they are there but not easy to get to. I did see them tho. I am on the computer now so I can log on and get internet, I just lose everything as soon as i log off again, thanks Oh also I keep getting an error messsage that says I need to restart svchost.exe that it has generated errors thanks Pattie

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14y ago
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9y ago

Your user profile is corrupted right now. You might need to create a new user on safe mode and copy the corrupted user profile to the newly created one. Create a new user profile on the domain computer

  1. Log on as the Administrator or as a user with administrator credentials.
  2. Click Start, and then click Control Panel.
  3. Click User Accounts.
  4. Click the Advanced tab, and then click Advanced.
  5. In the left pane, click the Users folder.
  6. On the Action menu, click New User.
  7. Enter the appropriate user information, and then click Create.
Create a new user profile on the workgroup computer
  1. Log on as the Administrator or as a user with administrator credentials.
  2. Click Start, and then click Control Panel.
  3. Click User Accounts.
  4. Under Pick a task, click Create a new account.
  5. Type a name for the user information, and then click Next.
  6. Click an account type, and then click Create Account.
Copy files to the new user profile
  1. Log on as a user other than the user whose profile you are copying files to or from.
  2. In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK.
  3. Locate the C:\Documents and Settings\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from.
  4. Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files:
    • Ntuser.dat
    • Ntuser.dat.log
    • Ntuser.ini
  5. On the Edit menu, click Copy.
  6. Locate the C:\Documents and Settings\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section.
  7. On the Edit menu, click Paste.
  8. Log off the computer, and then log on as the new user.
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Q: What should i do if when i try to log onto my username on windows vista and the following message comes up The user profile service service failed to log on user profile cannot be loaded?
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