You could always use your project management skills in conflict management. Ways of managing conflict include:
Set the scene, gather the information, agree the problem, brainstorm possible solutions then negotiate a solution. Be clam, be patient and have respect. Employ active listening, use open questioning, summarise regularly, reflect, rephrase, prompt, handle emitions positively, use body language effectively, try and not be judgmental, and show empathy.
I remember once a conflict/negotiation situation that went on and on for days. No side were giving an inch and all were playing hard-ball. I suggested that before we proposed a break, our side writes down a position that we were willing to accept illustrating all the things we should not give away (even though we could easily have given them away). We left them strategically on the table for the other side to read when we were out of the room. When we came back into the room later, we started negotiating and reluctantly gave up the things we should not have given way. This gave the other side the illusion that they were winning over on us, and we eventually came to an agreement. The other side thought they had rolled us over, but we made sure that we kept what we wanted and gave up the things that either meant nothing to us, or cost us very little. We left the negotiations with our heads down, saying they were very good negotiators, but in fact, we had the best negotiated deal by far. You could always try that tactic. Be careful, it doesn't work more than once.
I would suggest that you take online classes or classes in project management. This will allow you to get your certificate in project management.
excel 20 20
You're right, most of the project conflicts revolve around the project schedule. This is a lengthy topic (as the reasons of the link between the schedule and project conflicts are not that obvious), and I suggest you take a look at the related link.
The scientific management theory by Taylor stressed on industrial efficiency and introduced the concept of "piece rate". Where as human relation management theory by mayo suggest that human resource can be motivated by incentives.
There are several high selling data management software programs. Online research suggest that StorNext is one of the most popular types of software.
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Customer Relationship Management Quality Management Customer Segmentation
I would suggest that you take online classes or classes in project management. This will allow you to get your certificate in project management.
Dreamz events
I suggest Strategic Brand Management, 3rd Edition by Kevin Keller.
excel 20 20
You're right, most of the project conflicts revolve around the project schedule. This is a lengthy topic (as the reasons of the link between the schedule and project conflicts are not that obvious), and I suggest you take a look at the related link.
You can choose a topic 1. Team building 2. Time management 3. Resources management
Royal industries
I suggest checking out LaserFiche, it is a great guide to help you choose a document management system. I suggest that you try out Simplifile, there is a free 30 day trial on the website.
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