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Importance of gaining customer feedback

Updated: 8/16/2019
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Neerajsharma

Lvl 1
12y ago

Best Answer

Gaining customer feedback enables a business to focus the quality of their customer service and be more competitive.
In business you always strive to improve your customer service as the customer writes your paycheck with the services or products he purchases from you.

By getting customer feedback, you can make your customers happier, hence they will buy more from you increasing your paycheck.

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12y ago
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