Java says it is installed but says 'error' when you try pogo games?

Answer 1

How do I make sure the Sun Java 2 plug in is enabled and working?

To check if you already have Sun Java installed and enabled, please follow these instructions:

• Click the Start button on the Windows Taskbar.
• Select Run.
• Type Control in the text box and click OK.
• Once you are in the Control Panel window, you should see a Java icon. If you do not see this icon, try clicking on 'Switch to Classic View.' Double-click the Java icon to access the Java Control Panel.
• Once in the Java Control Panel, click the Advanced tab.
  • If you don't see the Advanced tab, you have an older version of Sun Java. To find out how to update to the latest version, please read the instructions in number 3. Once you do this, Sun Java will automatically be enabled.
• Once you are in the Advanced tab, click the plus sign (+) next to the Default Java for browsers section.
• This action will toggle two check boxes: Microsoft Internet Explorer and/or Mozilla family.Click on the checkbox next to the browser(s) that you have. If you have Internet Explorer then make sure the box next to it is checked. If you have a Mozilla browser, like Netscapeor Firefox, then make sure the check box next to the Mozilla family option is checked as well.
• Click OK at the bottom of the Java Control Panel window and restart your browser by closing all windows completely and re-launching it.
• Go back to Pogo, and try to play again.

If you continue to encounter difficulties, please contact us using the Talk to a Game Advisor link above.