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Try restarting computer then manually go to my computer and see if its connected

  • Make sure you have the correct cable. (It needs to be the USB cable that came with the camera)
  • Make sure the computer is fully on.
  • Make sure the camera is on- the camera will turn on but it may remain black.
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13y ago
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9y ago

It sounds like the driver for your digital camera is not installed on your computer. Check the CD that came with the camera or search on internet for latest drivers. It is also possible that driver for your OS is not available. In such case you cannot do anything.

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14y ago

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Q: Camera is not connecting to computer?
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