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My Dell Dimension 4500 Desktop is freezing. The screen freezes including the mouse. When it freezes the green light turns off. The fan in the back continues to run when frozen.?

[Edit]

Check the power supply.Check if any part of the cabinet is giving any shock.

Click start>click run type in msconfig and then press enter. Goto the start up tab and uncheck everything except your anti virus.click ok and reboot. When you come back to the desktop check the box 'do not show this message again" and click ok .

Freezing could also be due to new programs on the computer.

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First answer by Delltechie. Last edit by Delltechie. Contributor trust: 1633 [recommend contributor]. Question popularity: 1 [recommend question]

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