Answer:
"Computer Telephony Integration (CTI), is a concept that enables computers and phone systems to communicate with each other. In fact, CTI effectively merges the functions and features of each of these two technologies into one integrated system. CTI in its simplest terms includes placing and answering voice, fax, and data calls." - see Related Links below
First answer by ID2079167892. Last edit by Rkelley. Contributor trust: 50 [recommend contributor recommended]. Question popularity: 1 [recommend question].