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I believe, the ability to listen carefully to what the customer has to say is the key skill for good customer service.
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Two key areas likely to be contained in the customer services protocol for your workplace.?
The two key areas of customer service protocol is complete customer satisfaction. To obtain customer satisfaction you listen to what the customer has to say and refund money, or exchange for a new item.
What does liaising with customers mean?
Liasing with customers means to communicate back and forth with customers. Liasing is an essential key for displaying satisfactory customer service skills.
What is the concept of customer value?
Customer value is one of key aspects of marketing.
What is the key component in a customer-focused environment?
customers
What could be the Key Result Areas for sales person?
Well KRA differs from organisation to organisation .But the basic KRA's for a sales person is: # New business acquisition # Territory management # Customer care # Lead generation # Lead follow up (internal and external) # Account management # Customer retention # Interpersonal skills # Negotiating skills # Product knowledge # Sales forecasting Hope this helps :-)
Are you good at internet and phone service?
No i am not good with internet and phone services. In order to be good at this job, you need good communication skills as communicating with the customer is key to helping people for internet and phone services.
What has the author Leroy M Buckner written?
Leroy M. Buckner has written: 'Teacher's manual and key for Customer services' 'Customer services' -- subject(s): Customer services
What you consider to be great customer and patient services?
Great customer and patient services involve pleasing the customer or patient. Communication is the key to great service in both situations.
Explain why customer services and innovation are important managers jobs?
it is important because if there is no good service their is no client or no costumer and innovation is the key
What is the key skills for sales officer?
Customer centric, charismatic leader
Key success factors in the airline industry?
The key success factors to working with an airline varies depending on the position you have with the airline. You should focus on having good customer service skills.
What is key functions in business?
Good customer services is the main key to run the business. Another is to sell something good (quality) and in good price (cheap) as you already know in today market. And last maintain your grade "A" if you are in food business.
Two key areas likely to be contained in the customer services protocol for your workplace.?
The two key areas of customer service protocol is complete customer satisfaction. To obtain customer satisfaction you listen to what the customer has to say and refund money, or exchange for a new item.
What are the key skills required for MBA finance?
analytical skill set better communication skills. good presentation skill
What skill do you bring for customer service engineer job?
A customer service engineer is a professional who provides technical expertise for products and services an organization provides to customers. These professionals assist customers and the organization's sales team and may be required to travel frequently to customer locations or support sales representatives on sales calls. For the customer service engineer job person should have:- Personal experiences and expectations Identifying the Environmental factors The 'Core Competencies' of a professional and successful Service Engineer Comparing 'Modern-Consultative' and 'Adversarial' communication The Communication Cycle Key skills for 'Setting the Stage' Strategic Questioning skills Listening skills and the 'barriers to effective listening' Identifying - Customer Needs and Expectations 'Delivering the Result' - Customer orientated Achieving Customer Satisfaction and future commitment
Explain where and when you have received the best customer service and the key reasons why the service was good?
what is your biggest achievement
How to outsource customer support?
The utmost goal of customer support is customer satisfaction but achieving this feat is not as straight an arrow as it seems. The key to impeccable customer support and services starts with a clear mission statement and corresponding core values. These trainable ethics must be imparted to the customer services team, and this activity is mainly optimized through outsourcing customer support. What Matters When Outsourcing Customer Support? 1. Aligned Core Values 2. Speaking The Same Language (Both literally and figuratively) 3. Proven Processes that encompass transparency, accountability, personalization, and optimal customer services
