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What are some ways that organisational structure could affect the delivery of customer service?
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What are the six components of a Customer Service environment?
The six components are Organisational Culture, Service, Human Resource, Delivery Systems, Products/ Deliverables, and Customer.
Assess customer needs for urgency to determine priorities for service delivery in accordance with organisational requirements?
A firm should assess customer needs for urgency to determine priorities for service delivery in accordance with organizational requirements. This is the only way that you can guarantee customer satisfaction.
Limit level of customer service to balance customer satisfaction with organisational goals?
. Give at least two examples of when customer service may be limited by organisational goals.
What is the management structure of Ghana?
organisational stucture of ghana education service
How can you assess customer needs for urgency to determine priorities for service delivery?
determine priorities for service delivery
What is Line and functionalandstaff organisational structure?
In simple words line organisational structure means a hierarchial structure that includes subordinates.Staff org structure doesnt have subordinates but only set of employees working for an organisation for support or service operations.
Explain why your organisation must limit the level of customer service it gives in order to balance customer satisfaction with organisational goals?
The level of the customer service must be high standard to make customer satisfied also it has to stay within organisational goal limit. If we go beyond the limit it may cost too much then necessary.
How is DHL rated as a delivery service?
From customer reviews, DHL is listed as a poor delivery service. There are numerous websites that have customer complaints listed detailing those customers' experiences with DHL.
What has the author Claire Viney written?
Claire Viney has written: 'Aligning HRM with service delivery' 'Organisational perspectives on outplacement'
Explain the importance of effective communication in the delivery of excellent customer service?
the customer is always right!
How organisational procedures help businesses deliver good customer service?
When you're organised you know what and where things are which makes it faster for you to produce your product. Keeping a customer waiting for long periods of time is not good customer service.
Why use blindstogo over their competitors?
Blinds To Go relies on their technology infra-structure to facilitate customer service and keep quality levels and time-to-delivery ahead of their competitors.
