Office automation is referring to the varied computer machinery and software used to digitally create, collect, store, manipulate, and relay office information needed for accomplishing basic tasks...
Some examples; Almost every moder application support automation (examples; Office platform with biztalk, CRM: Salesforce.com , Case Management etc ) example solutions; Invoice scanning and approval...
Benefits• increase managerial & clerical productivity through increasing effectiveness and efficiency of work• increase business competitiveness- through cheaper operating costs,- new or...
Oas could also be considered as computer-based information system that collects, process, store and transmit electronic message, document and other form of communication among individual, work group...