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Advantages

Product improvement

Customer satisfaction

efficiency savings

financial savings

improved company performance

improved KPIs

reduced customer complaints

reduced wasted/scrap

reduced error

increased accuracy

Disadvantages

People do not like change so dislike change management

People have to meet compliance levels

demands on partner/suppliers to achieve like for like efficiencies are disliked

Nowhere to hide for people not meeting set standards

poor management are highlighted very quickly

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Q: What are the advantages and disadvantages of quality circles?
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