What are the advantages and disadvantages of total quality managment?

Answer:

Advantages of Total Quality Management:

  1. Improves reputation- faults and problems are spotted and sorted quicker (zero defects)
  2. Higher employee morale- workers motivated by extra responsibility, team work and involvement in decisions of TQM
  3. Lower costs - Decrease waste as fewer defective products and no need for separate
  4. Quality Control inspectors
 

Disadvantages of Total Quality Management:

  1. Initial introduction costs- training workers and disrupting current production whilst being implemented
  2. Benefits may not be seen for several years
  3. Workers may be resistant to change - may feel less secure in jobs
First answer by ID1892044574. Last edit by ID1892044574. Question popularity: 1 [recommend question].