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What are the do's of telephone etiquette?

In: Telephones, Manners and Etiquette, Telecommunications [Edit categories]

Answer:

There are a few simple rules:

Identify yourself. As much as you think the caller should know you, he might not.
Check the number before calling. If you get a wrong number apologize.
Don't hang u after one or two rings.
If you leave a message speak clearly and don't rush through your name or the return number
Speak clearly, don't whisper or yell, don't eat while talking
Keep it short if it is a business call
Have all the information you need readily to hand

First answer by Woodwose. Last edit by Woodwose. Contributor trust: 789 [recommend contributor ]. Question popularity: 2 [recommend question].

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