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What are duties of a waitress?

Updated: 10/6/2023
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12y ago

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writing up orders, getting drinks, getting food, wiping things down, making coffee/tea, ringing up orders, giving change, figuring up bills, rolling silverware, cleaning floors, cleaning counters, filling ice, bussing tables, doing dishes, cleaning out drink machines

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16y ago
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12y ago

You have to greet your table within less than a minute of them being seated. Once being sat, give them your name and ask how their day has been, explain the specials you have for the day/month and then take their drink order. Returning with their drinks you ask if they've ever dined with you, do they have any questions, and tell them your personal favorite and give them a few mintues to look over the menu. Wait around 3-5 mins before returning.. Then ask them what they would like, always ask for appeitzer first!! Betters your sales! Check on them and refill drinks if needed while food is being prep'd. When giving them their foods, tell them where ketchup is located.. ask if everything looks all right. After around 5-8 bites, check back and see if they need or want something.. Offer basket of fries? Then towards the end. Pre-bus your table and offer dessert or bring their check. Once gone, you bus your tables.

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14y ago

* Show up to work at least 15 minutes early, so you can find out about the specials and any problems the restaurant is having (out of avocados, 2 bus boys out sick, etc.).

* Show up for work WELL RESTED and CLEAN -- clean hair, clean fingernails (no nasty acrylic!!), and NO BODY ODOR, and NO PERFUME.

* Know the table numbers, the cook's names, and every little detail about the menu and what goes in the food.

* Move, move, move. The faster you move, the more tables you can serve, the more money you make. Also, the faster you move, the less chance your customer is sitting there without food, drink, napkins, straws, or his check, thinking "Where the heck is that waitress?" You never want your customer to stop enjoying the food and the pleasure of his friends company to thin about what you have NOT gotten done for him.

* You know you can't run the whole restaurant yourself. You don't cook the food, or bake the rolls or wash the dishes (I hope!). Nevertheless, you ARE the face of the restaurant, and if a dirty dish or cold food or a hard roll makes it's way to your table that IS your fault. If the restaurant is so poorly run that your best efforts can't prevent this, try to find another restaurant to work for. Not always possible in a bad economy, but try. If it is at all possible, you must do everything you can to ensure that all of your customers get clean dishes, fresh food, on time. And even when you know you did the best you could, if the customer complains, humbly accept their frustration (so long as it's not actually abusive), since being the face of the restaurant is YOUR JOB.

* Smile, LISTEN, write down the customer's order, and repeat it back! Pay attention to details.

* Don't prebus the table when doing so means reaching over people who are eating and leaning in towards each other in conversation. It implies that they are in your way and you just want them out of there. And it's super rude.

* Do not chew gum at work. It's gross. Turning your customers' stomachs is not the way to good tips.

* Do not argue with the customers. There's no point.

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9y ago

Both the waiter and waitress are responsible for ensuring that their customers receive the best dining experience possible. They are to take the orders, deliver the food, and meet any other needs as specified by the customer.

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11y ago

preparing the dinning table, and serving the food and the drinks to the customer, giving the guest satisfaction

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11y ago

A waiter must quickly respond to the beckoning of a customer

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12y ago

Some of the duties are serve food to people

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