What are the duties of the ushers and protocol officers in a church setting?

Answer:

To make sure that people find a seat, to organise the offertory collection, to help worshippers find places such as the lavatory. In short, to assist in practicalities.

First answer by Albanman. Last edit by Albanman. Contributor trust: 174 [recommend contributor recommended]. Question popularity: 4 [recommend question].