Answer:
Salient Features of Consumer Protection Act are as follows:
1. The Act acknowledges six rights of the consumers:
v Right of Choice
v Right to safety
v Right to be Informed
v Right to be Heard
v Right to Redress, and
v Right to Consumer Education
2. The Act Provides for the establishment of:
v Central Consumer Protection Council at Central Levels
v The State Consumer Protection Council at State Levels, and
v Consumer Disputes Redressal Agencies.
3. The Act is applicable to all private, public or co-operative business sectors.