The guidelines for when a volunteer Special Project Assistant (SPA) should be considered for transition to volunteer Supervisor are as follows: An SPA is encouraged to complete on average 25 tasks before being considered for volunteer supervisor status. This will normally consist of 5 Question editing tasks, 5 Answer editing tasks, 5 recategorizing tasks, 5 tasks working with alternates and 5 additional tasks. Through this system, the WikiAnswers community will benefit from volunteers who have been engaged in different aspects of the site and exposed to various features and tools.
Everyone is different and the amount of tasks it takes varies from person to person. If a member can show that they know all about the site through completing these SPA tasks well, and that they can use all the tools, then they won't have to do as many. It really depends on how well they pick up the tools and how much effort they put in on the tasks. Remember, it's always a case of quality and not quantity. The ones that do well and graduate are always the ones that take their time and work hard to get things right, rather than just rushing through to get it done!
Some guidelines an SPA should follow - for no less than a 30-day period - before transitioning to a volunteer Supervisor is considered:- Tasks - When a task is given, an SPA will complete it quickly and competently. They will be thorough and not just skip through it to get the job done. SPAs will not complain about tasks, or refuse to do them for no good reason. (For example simply saying: 'Don't want to do this task. Don't like it." Obviously, if good reasons are given (such as not understanding the task, not knowing enough about the category, or an objection to the content), a replacement task will be given willingly. SPAs will ask for help when they do not understand how to complete a task, instead of making a halfhearted attempt.
- Working with tools - An SPA is encouraged to be able to ask and answer questions, edit answers and questions, split alternates, and recategorize misplaced questions with ease. They should also be able to recognise when they need to use the 'Minor Edit' tool when editing questions.
- Vandalism and spam - An SPA will be able to recognize spam and vandalism, and know how to remove it. They will not vandalize questions or post spam; this includes message boards, and the Community Forum.
- Message boards - It is considered an advantage if an SPA knows how to use a message board appropriately. Message boards should not be used solely for excessive amounts of chatting. SPAs can listen to advice on how to use the tools and also communicate their own thoughts on matters.
- Communication - An SPA will ideally have good language skills. We discourage answering questions with "I don't know" or the like. "Text language" (such as "lol", "u" and the like in answers) is discouraged too. SPAs should be able to communicate in an appropriate manner, with clean language and good grammar.
- Manners and respect - An SPA should always try his or her best to be polite and respect the Supervisors and the other users on the site.
Any SPA wishing to become a Supervisor should be referred to Stupid Little Genius.