Answer:
I have noticed a number of new behaviours that I am calling FAB behaviours.
(1) Flexibility - Businesses looking for new markets within their existing sectors (e.g. bidding for work they may not have considered doing in the past because the contract was deemed too small), new cost models to make them more competitive, making the best they can of the business experience they already have. Improving your Customer Service Experience. This is all about using what you already have to best effect.
(2) Adaptability - Businesses have done a lot of the work reducing their overheads over the last few years, as well as a lot of work on LEAN, TQM, Reduced Cycle Times, Reducing Stock Inventories, Process Re-engineering. Businesses are now moving to the next stage and looking at new sectors, markets globally, and developing new partnerships with other companies. Businesses are employing Strategy Directors who maybe looking at either closing parts of the existing business, buying new businesses or recommending buying in the expertise to allow them to be considered a player in these new markets and sectors. It is all about adapting and changing the business to be correctly positioned for the future.
(3) Being Versatile - Businesses are always looking for the next new thing, so this final category is all about people and creativity and innovation. Examples include entrepreneurs who cross over from big businesses, empowering the people you have and allowing them time to think and create, collaborate and ultimately innovate. The best example I know of is of a Brazilian Company whose story is told in a book called 'Maverick!' by Ricardo Semler. One of the hardest things to change is the company Executives thinking, the company culture and then each of the people in that company that you are really serious of changing for the best of the company and the workers. This section is all about creating an environment within your business where people feel valued and appreciated, enough that they then help the business generate new products and markets where the Customers may not even exist today.