Here is an example:
JOB DESCRIPTION:
Masterson Personnel is seeking an enthusiastic individual to fill a disability case/claims manager position, which starts immediately. Candidates will coordinate investigative efforts, reviews contested claims, negotiates settlement, uphold client relationships and while maintaining quality insurance. Candidates must also be comfortable analyzing and approving authorized claims/benefits, determining benefits and communicating disability claims with vendors both verbally and written.
Requirements: Candidate must have previous mental health background, case management/claims; can substitute for a strong psychology background. BA degree is required. Candidates must able to commit to a 2-4 week training period if accepted. Please submit resumes for review.
The above answer would be for someone working for an insurance company, however a disability case manager may also work for a 3rd party rahabilitation company - hired by the insurance company to work with an injured person. The case manager would support the person in getting any services and supports they require including home accessibility assessment, physiotherapy, help returning to work or getting support to change careers if necessary, and basically help to oversee the injured person's life as they recover from injury and manoeuver through the health care system. The case manager is there as a support but the injured person would often be wise to consult a alwayer as well, since the case manager is paid through insurance - this ensures that the person receives the benefits they are entitled to.