What does horizontal communication mean?

Answer 1

Information exchange between departments or functional units, as means of coordinating their activities. Communication between people at the same level in an organization, community or peer group, usually as a means of coordinating efforts. Its when the managers of the same level share ideas, suggestions and solutions to help bring the organization to a better level. The main objectives of horizontal communication are developing teamwork, and promoting group coordination within an organization. It takes place between professional peer groups or people working on the same level of hierarchy. Horizontal communication is less formal and structured than both downward communication and upward communication, and may be carried our through informal discussions, management gossip, telephone calls, teleconferencing, videoconferencing, memos, routine meetings and so on.