0
The term "outsource customer service" implies that a business or organization, instead of keeping jobs within their nation or country, opt to hire citizens of other nations for lower wages, to provide their customers with customer support.
Wiki User
∙ 10y ago
hutchbug
Outsourced customer service is when management of customer-facing communication channels is transferred to a third-party service provider. Typically, customer service is outsourced through a call center service, which maintains agents who are trained to handle a business's incoming calls.
Add your answer:
Earn +20 pts
What is another word for customer service?
A synonym for the term 'customer service' is customer relations.
What is meant by the term feeder distribution and service mains?
it is the style of a franchise to distribute the product through franchises, which also feeds the offering structure and franchise with customers, control and sophisticated handling than demands central structures to ride on top of the franchisee and provide the customer service tools in main centers for the franchisee to use
What is meant by the term call outsourcing?
Outsourcing means getting another company to perform work one's own company might normally be expected to perform. For example, it is quite common to outsource one's call center to another company.
What does 'suite of services' mean?
Suite of services is a term used to describe all the service offerings or products a business has for customers. When you purchase a suite of services, the services and products complement each other.
What does after sales mean?
In business, the term 'after sales' means service that is provided in conjunction with the sale. For instance, if a person buys a car at a dealership, oil changes may be provided for one year after the sale for free.
What is another word for customer service?
A synonym for the term 'customer service' is customer relations.
What does the term customer service mean to you?
"http://wiki.answers.com/Q/What_does_the_term_%27good_customer_service%27_mean_to_you"
What does the term Internal Customer Service mean?
it means that if u are u customer u need to stick up for your self
What does the term 'excellent customer service' mean to you?
This is obviously a homework question, it means taking care of your customers
Do client and customer mean the same thing?
Customer is broad term while client is a part of it. Customer is one which buys goods or service from supplier while client is particularly person who avail the service from its provider for a long period of time.
What does the term 'good customer service' mean to you?
Good customer service mean the ability of a particular organization to have a good relation and good record with their customer. The ability to treat their customer in such a way that they would want to continue patronising them. So also to give them a product with good qualities.
What does the term 'transaction cost' mean in relation to economics?
The transaction cost means the price you pay for a certain item or service. This is the money that is transferred between customer and service provider.
What does the term service mean as it refers to restaurants?
The term "service" as it relates to restaurants entails the care a customer receives from the moment they walk into a restaurant until the moment they leave. The host or hostess greets a customer upon arrival and seats them at a table. The waiter or waitress takes the customer order for food and drink, stops by periodically during the meal to check on the customer to see if they need a refill or anything else, and acts as the cashier when the customer is ready to pay.
What does the term customer care mean in relation to good customer?
Pls give me detail way of replying mail to client.And the customer support term.
What do you understand by the term customer service?
A person who buy a product and service A pay benefit from product and service hr internal and external
What is it called when when employees are allowed to solve customer problems on the spot?
Empowerment is the term often used in the customer service business. The individual service provider members have to have the authority to make decisions to resolve the customer's problem.
What does the term pay as you go mean?
Pay as you go means to cover the cost of an item or service as it is used. Such items or services do not use contracts. The customer pays before using the item or service, and can stop at any time.
