What information do managers gather when analyzing the environment and the organization's resources and capabilities?

Answer 1

It will depend on the level of management and what decisions they are making. For instance, a project manager for a company's new technology product release has much smaller scope of information traffic than a Vice President of U.S.

Sales. While I cannot answer your questions effectively I can tell you what areas a manager will most likely need to begin looking.

People:Any manager will usually be the head of a group of people. It is that person's duty to ensure all people in the organization are working in harmony with the organization's mission and vision. Each person under your leadership needs to be developed, trained, and driven to achieve their best possible performance.

Directive Control: Managers need to see their purpose and place inside the organization and control that particular aspect of the team. For instance, say you are a Call Center Manager. You must then know what an effective call center looks like versus an ineffective call center. You must focus on achieving victory for your unit so that your organization can depend on your customer interactions to fairly represent the face of the organization to inbound callers.

Resource Development: In understanding your purpose for the organization it is your duty to find and develop the necessary resources to create success in your team. Lets say you are a Logistics Supervisor for a small manufacturing company. You will need to look into things such as product/materials transport (i.e. trucks, trains, etc) or logistics software. It is your job to find and utilize any resource capable of making your logistics process more efficient, cost effective, and dependable.