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What is Remote infrastructure management?

In: Lexus GS, Wireless Communication [Edit categories]

Answer:

Remote Infrastructure Management (RIM) is defined by analysts as the remote support and management of various IT services that are related to infrastructure support from global delivery sites. The service offering encompasses remote monitoring and management, which includes support, administration, maintenance, troubleshooting, and performance enhancement. These services include the remote system monitoring of the following: data center, networks (WAN and/or LAN including switches, routers, and hubs), database administration, desktops, servers and related peripherals and e-mail systems.

First answer by ID2046001419. Last edit by ID2046001419. Question popularity: 3 [recommend question].

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