What is a 'no win no fee' claims company and do you actually not have to pay unless you win?

Answer to a question about No Win No Fee

I've tried using a no win no fee claims company twice before, and had one good experience and one bad one. The first one was a copy-cat of the second one, who i had seen on TV (the real ones were National Accident Helpline who specialise in No Win No Fee - but I initially spoke to a company called national advice helpline instead of national accident helpline).

The first company weren't very helpful in my case which was actually a potential claim against my employer. They also suggested that whilst I might not have to pay a fee, the solicitor would take some money out of what i was awarded - if we did win, and they also said that in some cases, there would be a fee but it was unlikely.

I took their number and said I would call back once I had a think about it (i was going to ask a friend of mine who had recently also made a claim) and they said that they definitely didn't have to pay a fee and that they got all the commission they were supposed to get. They gave me the number of the National Accident Helpline (who I thought I had been speaking to already) but the number was different. I visited their website www.national-accident-helpline.co.uk and saw that these were actually the people from the television as I remembered the blond woman in the advert. I called them and they were very helpful.

My claim is actually still ongoing, but I at least know that if we win - I will get all the commission and won't have to pay a fee even if I lose. I suggest you try them first and be careful of the people with names very similar to them...

First answer by ID2516500672. Last edit by Goldilox. Contributor trust: 5 [recommend contributor]. Question popularity: 17 [recommend question]