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What is a procedure manual?

Updated: 12/14/2022
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10y ago

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A procedure manual is a written or electronic document that describes how employees should perform tasks necessary for their role. For businesses, such a manual provides the details an employee needs to best serve customers and keep the business running efficiently. Such manuals are also used by government and non-profit agencies to allow workers to perform their jobs safely. Such manuals may contain policies in addition to procedures.

You can find resources and additional information here.

http://www.mml.org/pdf/glv/chapter13.pdf

http://www.helpscribe.com/2009/04/guide-to-writing-policy-and-procedure.html

http://www.ameinfo.com/55422.html

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