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Answer 1:

A cloud based CRM software is an easy to use, easy to access software which does not require any hardware of software to maintain. It's a software which offers seamless access to the system at any moment and from anywhere - be it your office, your home, or even if traveling. You can also access it from any device like laptop, desktop, smartphone or tablet. All you need to have is an internet connection. Since you are always connected to the central database, Cloud CRM offers gives you round-the-clock accessibility, giving you the freedom to do what you need, when you need to.

A cloud based CRM best suits needs of all modern businesses since it automates task management processes such as closing sales deals on time, following up on leads and ensuring better service deliverance.

Answer 2:

Anything based on "the cloud" is actually stored on a server fed by the Internet. CRM is Customer Resource Management software, and is used to maintain customer records like contact details, postal adresses, email addresses etc.

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Q: What is cloud based crm software?
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