in inbound marketing customers come to ask you about your product and services and in outbound marketing you contact and find customers to offer your products and services
In call center industry. Inbound refers to incoming and Outbound referes to outgoing.Inbound Call Center:- Inbound call center is where incoming calls and customer queries are handled by the customer...
An outbound call center is one in which call center agents make outbound calls to customers on behalf of a business or client. Calls made from the center can include telemarketing, sales or...