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What is iTunes error 5002?

Updated: 8/17/2019
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Wiki User

9y ago

Best Answer

This alert is often the result of an issue with verifying your billing.

  1. Quit iTunes.
  2. Open iTunes.
  3. Test the issue.
  4. If it persists, sign in to store.apple.com using your iTunes account.
  5. Change your country if necessary
  6. Click on Change account information
  7. Modify or remove your credit card information.
  8. Click Continue.
  9. Test the issue.
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Wiki User

9y ago
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