customer service stems from motivated customers who want to reach their goal. What is their goal? In what way can I help them to reach their goal. Once you have laid out a long-range plan, keep going...
Customer Service is the ability of a company/organisation, to meet their customers' wants and needs, providing support and information with regards to the products and services offered by that...
Well I am afraid I don't know what "customer care" is but I am guessing it mean's that people that work at a perticular store that they will take care of you e.g, get you more clothes, get you...
bad pay and conditions breeds contempt that and minimal resources to work with and lack of skilled workers as they all work in the private sector due to better pay etc etc etc