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What is professional bureaucracy?

Updated: 9/13/2023
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15y ago

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The professional bureaucracy relies for coordination on the standardization of skills and its associated design parameter, training and indoctrination. It hires duly trained and indoctrinated specialists ("Professionals") for the operating core, and then gives them considerable control over their work. Control over their own work means that the professionals work relatively independently of their colleagues, but closely with the clients that they serve.

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