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Stop messing with it immediately. Only your service provider can provide you with your PUK. It is not on your box and it is not on the card that the SIM card was punched out of. The PUK is unique to each SIM card so nobody on here can give you one (well, I guess they can but it will not work) and if you put in an incorrect code 10 times you will "fry" the SIM card and will have to purchase a new one for around $25.00-$30.00. Call your service provider and explain that your phone is asking for the PUK and they will give it to you and will walk you through putting it in and getting your phone working again. I do know that AT&T also allows you to get your PUK on their website but I do not know if others do that or not.

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13y ago
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13y ago

I had the same problem yesterday. You should ring up the car-phone warehouse or where ever you got it and it will give you an option to give you the PUK code of your phone after you have answered.

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Wiki User

14y ago

The PUK code is specific to the phone number not the phone. To get the PUK code you need to call into customer care

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13y ago

You have to call your company because they have the code.PUK code is not a general number it's something they have to provide.

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Q: What is the PUK code for a Samsung solstice?
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